Delivery Information

Shipping

Delivery Information

Delivery times are based on standard working days (Monday to Friday). We ship orders each day, Monday to Friday. All orders are shipped within 3 days of order confirmation.

We want you to enjoy your products as soon as possible, this means we strive to dispatch your order within one working day of it being placed (subject to payment authorisation and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.

We are closed on public holidays and deliveries will not be made on bank holidays. During these times orders will be processed the next working day. During busy periods orders may take longer than the estimated timeframes.

Unfortunately due to changes in regulations due to Brexit, we're unable to ship orders to Southern Ireland & Spain. We will let you know if this changes. 

Delivery Costs

UK

  • Please allow 2 – 4 working days for shipping
  • Up to £59 – £3.95 for tracked service via Royal Mail
  • Over £60 – FREE standard delivery for tracked via Royal Mail

UK Outlying Postcodes

  • Please allow 2 – 4 working days for shipping
  • This includes Scottish Highlands, Northern Ireland, Scottish Islands, Channel Islands, Isle of Wight
  • £5.95 for tracked and signed for service via Royal Mail
    * We are currently unable to ship to Southern Ireland. 

Europe

  • Please allow 3 – 7 working days for shipping
  • Up to £150 – €15.95 for tracked and signed for courier
  • Over £150 – €23.95 for tracked and signed for courier
  • * We are currently unable to ship to Spain. 

US

  • Up to $70 - $10.95 for tracked and signed for courier
  • Over $70 – FREE for tracked and signed for courier

CANADA

  • USPS First Class Package (7 to 21 days) – $24
  • USPS Priority Mail International (6 to 10 days) - $64
  • USPS Priority Mail Express International (3 to 5 days) - $85

ROW

  • Please allow 7 – 14 days for shipping
  • This includes Australia, Japan, South Korea, New Zealand, Singapore, Hong Kong
  • Up to $99 - $25.38 for tracked and signed for courier
  • Up to $149 – $12.66 for tracked and signed for courier
  • Over $150 – FREE for tracked and signed for courier

Delivery Policy

Delivery for the rest of the world varies depending on the destination. Please see above for our delivery costs for different regions and countries, please note we currently are unable to deliver to Southern Ireland. All prices are displayed in UK GBP and customers will be billed in their local currency. Pricing includes VAT/relevant local tax for all UK & EU customers.

All shipping costs are displayed at checkout before payment is made and shipping costs will vary based on the volume you have ordered (we have included our terms and conditions regarding import duties).

Tracking your order

You will receive two emails once you have placed your order and provided us with a valid email address.

The first confirms that your order has been received and will contain your payment receipt, this e-mail should arrive within approximately 24 hours.

The second confirms that your order has been posted (any tracking information will be included) this email should arrive within approximately 1 business day following authorisation of your debit/credit card and verification of your information.

For information on our returns policy, visit our returns page.