At Simone Thomas Wellness, customer satisfaction is extremely important to us. For this reason we will happily issue an exchange or refund to the original credit card for any unopened merchandise bought through www.simonethomaswellness.com (apart from our food supplements) if it is returned within 28 days of the date of purchase.
All items must be accompanied by a copy of the original receipt and be in unopened, saleable condition.
As Simone Thomas Wellness food supplements are ingestible supplements we cannot accept returns due to quality control, and health & safety. We take great care in producing our food supplements and cannot re-stock food supplements once they have left our control.
For more information or help with your order, check out our FAQ's.
Can I change or cancel my order?
You may cancel your upcoming subscription after 3 months by emailing us to notify us that you wish to cancel at firstname.lastname@example.org.